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PagePulse: your online customer experience advisor

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Research shows that a website with slow response times or transaction failures, not only results in decreased sales revenues, but can have a profoundly negative impact on your brand.

PagePulse is an automated digital mystery shopper that provides real-time status updates on website and online transaction availability.

Using round the clock, 365 days a year process simulation and monitoring, PagePulse provides true online customer experience insight and management. SMS and email alerts are sent immediately in the event of a problem, enabling you to take remedial action to rapidly fix the issue and get the site up and running again. By minimising customer disruption and maximising transactability, the risk of lost sales is significantly reduced.

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Browseability

If you require cross browser and external load testing, you need the Browseability service. The Load Test function of the Browseability service allows you to simulate up to 500 concurrent conections while the Multi Browser functions allows you to see the way your pages will perform across a variety of current web browsers.

Transactability

Transactability is our premier service for monitoring online customer experience. With the Transactability service in place you can rest assured that your critical business processes are monitored and should there be an event that you are the first to find out.

Availability

For those looking for coverage of lower value business processes and therefore do not require the indepth data and analysis that Transactability provides, Availability is the service for you. You will be alerted the moment there is a problem on the site freeing you to get on with the real work at hand.

Professional Services

If you need to supplement your existing team, we can help. With our Professional Services offering we can provide resource on short term engagements to help understand trends and identify bottlenecks in your sites performance.