We're ahead of the eight ball now and receive reliable alerts very early in the piece.
Andrew Shannon - Web & Distribution Team Leader
-
Downloadour Corporate Brochure
-
For general comments and questions contact PagePulse on
+61 2 9571 7415
or email us at
info@pagepulse.co.nz
Service Overview
We are Digital Mystery Shoppers
Traditional sales channels show obvious signs of poor customer experience such as long queues and complaints. By comparison, slow response times or transaction failures in the online space are equivalent to being stuck in a long queue – except you are unable to see who waits ahead of or behind you.
Improve your online performance
PagePulse monitors your customers online experience on your website from outside the firewall in real-time from the point of view of a typical user.
Tailored to your requirements, PagePulse ‘Agents’ exist externally and access pre-defined web pages, can log into secure areas and perform a variety of transactions – just as your customers would.
See your website...
the way your customers do.
- - 24/7 monitoring PagePulse intelligently ‘scans’ your website.
- - Tailored PagePulse ‘Master’ & ‘Agents’ are customised specifically to measure your website with reports designed to your unique requirements
- - SMS or E-mail alerts real-time alerts help ensure optimum online customer experience is maintained by letting the right person know at the right time
- - Detailed reporting designed to your unique requirements, provides an ongoing measure of the transact-ability of your website so you can continually improve the customer experience
- - Benchmarking of your website against industry benchmarks or even your competitors